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Terms and Conditions

Home Terms and Conditions

Welcome to (Website Name), managed by Techglance Innovation. We value your trust and the opportunity to serve you. In this document:

  • “We,” “Our,” and “Us” refer to (Website Name)
  • “You,” “Your,” and “User” refer to individuals using our services

These Terms & Conditions outline the rules governing your access to and use of our services. Please read them carefully. Continued use of our services implies your acceptance. If you do not agree, you must stop using the platform. We may update these Terms periodically, and continued use signifies acceptance of such updates.

Acceptance of Terms

  • By using our platform, you agree to these Terms along with our Privacy Policy.
  • If you disagree with any provision, you must immediately stop using our services.

Eligibility and Account Registration

To use our Services, users must:

  • Be at least 18 years old and legally competent to enter into contracts.
  • Operate a legitimate business compliant with applicable laws.
  • Complete KYC verification by submitting valid identity and business documents.
  • Maintain the confidentiality of account credentials; any activity via your account is presumed authorized unless proven otherwise.
  • Acknowledge that we may approve or reject applications at our sole discretion.

Services Provided

(Website Name) offers digital payment processing enabling businesses to accept payments via:

  • Credit/Debit cards, UPI, net banking, and digital wallets
  • Integration tools like APIs and plugins for websites, apps, and POS systems
  • Payment links, subscriptions, invoicing, and QR-based payments
  • Real-time transaction tracking and settlement to verified bank accounts

We reserve the right to modify, enhance, or discontinue services at our discretion.

User Responsibilities

Users agree to:

  • Provide accurate and up-to-date business and financial information
  • Use the platform only for lawful and authorized purposes
  • Keep login credentials, API keys, and security data confidential
  • Notify us immediately of unauthorized access, suspected fraud, or breaches

Fees and Settlements

  • Service fees are outlined in your Merchant Agreement or Dashboard.
  • Fees may be revised with advance notice.
  • All fees exclude applicable taxes, which users are responsible for remitting.
  • Users bear liability for chargebacks; refunds follow our internal timelines and policies.
  • Fee updates will be communicated via email or dashboard notifications.

Prohibited Activities

Users may not use our Services for:

  • Illegal, fraudulent, or unauthorized activities
  • Sale/promotion of narcotics, adult content, gambling, counterfeit items, firearms, or other prohibited goods/services
  • Exploiting or bypassing system security

Consequences of violation:

  • Account suspension or termination
  • Withholding of funds
  • Possible legal action under applicable laws

Fraud Prevention and Risk Control

We implement:

  • Real-time transaction monitoring
  • AI-based fraud detection and automated risk scoring

If a transaction is flagged:

  • It may be held, delayed, or reversed
  • Accounts linked to fraud may be suspended or terminated without notice
  • Users are liable for chargebacks, penalties, or financial losses arising from illegal or high-risk activities

Privacy and Data Protection

  • All personal and transactional data is processed per privacy laws and our Privacy Policy.
  • We use encryption, authentication, and access control measures.
  • Data is used for payment processing, fraud prevention, technical improvements, and legal compliance.

Intellectual Property

  • All software, interfaces, content, trademarks, logos, and documentation belong to Techglance Innovation or licensors.
  • Users receive a limited, non-transferable license to use the platform for intended business purposes.
  • Copying, altering, sublicensing, reverse-engineering, or exploiting platform elements without written consent is prohibited.
  • Use of branding or marketing materials requires prior written approval.

Third-Party Services

  • Services may integrate with external providers such as banks, payment networks, analytics systems, logistics, or CRM tools.
  • We are not responsible for third-party practices, reliability, or service disruptions.
  • Users bear responsibility for any losses or damages arising from third-party services, subject to their policies.

Suspension or Termination

Access may be suspended or terminated if:

  • Users breach these Terms
  • Suspicious or unlawful activity is detected
  • Legal/regulatory authorities mandate action

Consequences:

  • Suspension may be temporary or permanent based on violation severity
  • Pending settlements and obligations must be cleared
  • Funds may be held until investigations conclude

Dispute Handling

  • Disputes are first handled by our internal support and resolution team.
  • For transaction disputes (e.g., chargebacks), we coordinate with acquiring banks and networks.
  • If unresolved, legal remedies may be pursued under the governing jurisdiction.

Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or data.
  • No guarantee of uninterrupted, error-free operation of Services is implied.
  • Liability for any matter is limited to transaction fees paid for the specific transaction.

Indemnity

Users agree to indemnify and hold harmless Techglance Innovation, its employees, affiliates, and directors against claims, losses, damages, or expenses from:

  • Misuse of the Services
  • Breach of Terms
  • Illegal or fraudulent activity via your account

Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.
  • Any disputes are subject to the exclusive jurisdiction of Indian courts.

Force Majeure

We are not liable for delays or failures due to:

  • Natural disasters
  • Epidemics or pandemics
  • Acts of war or terrorism
  • Cyberattacks or technical failures
  • Strikes or labor unrest
  • Government restrictions or orders

Amendments to Terms

  • Terms may be updated at any time.
  • Significant changes will be posted on the website with a revised “Last Updated” date.
  • Continued use constitutes acceptance of updated Terms.
  • Users are responsible for reviewing Terms periodically.

Severability and Waiver

  • If any provision is deemed unenforceable, the remaining Terms remain valid.
  • Failure to enforce any provision does not waive the right to enforce it later.

Contact Information

For queries, concerns, or legal notices, please contact us at info@techglanceinnovation.com.